Brownells Reviews

Brownells has an overall rating of 3.7 based on 18 reviews. Customer feedback on Brownells is mixed: Brownells reviewers highlight positive aspects like wide selection of products, competitive pricing, excellent customer service, fast shipping, which strongly appeal to firearms enthusiasts, gunsmiths, hunters, outdoor sports enthusiasts. However, Brownells is often criticized for its website navigation issues, occasional stock shortages, shipping delays, customer service response times.

3.7/5.0

18 reviews

5 Stars

3

4 Stars

5

3 Stars

1

2 Stars

3

1 Star

0

All Brownells Reviews (18)
inez1975
May 05, 2026
"I had a smooth time..."
I had a smooth time using Brownells.com. I found the parts I needed without having to dig around forever, and checkout was nice and simple. The filters Helped a lot too, honestly. Didn’t really run into any issues, so overall it was an Easy experience.
Denise-leclerc
April 27, 2026
"Pretty solid, I guess"
I ordered a few gun parts from brownells, they were better than I was kind of expecting. The quality seemed solid, everything fit the way it should, and the packaging was fine enough. Shipping took a little longer than I would’ve liked, so that was mildly annoying, but nothing was actually wrong. I’d probably order from them again.
michael-Oneill
April 27, 2026
"Shipping was "kinda slow""
It took a bit longer to arrive than I expected, so that was a little frustrating. Not a huge deal, but the shipping definitely felt "slower than expected."
jeanette1977
April 01, 2026
"I was expecting brownells to have more..."
I was expecting brownells to have more options, but a bunch of the parts I was looking for either weren’t there or only had one choice. It wasn’t a bad experience or anything, just kind of disappointing when I was trying to find that specific setup and it didn’t really come together
Briana_glass97
March 24, 2026
"My brownells order came in packed nicely..."
My brownells order came in packed nicely. The box had a bit of wear from shipping, but everything inside was secure and nothing was rattling around. They probably could’ve used a little less filler, if that makes sense, but overall I didn’t have any issues
Carla_gross90
March 12, 2026
"My order ended up being on backorder, but..."
My order ended up being on backorder, but it was handled well. They kept me in the loop and shipped it out as soon as it was ready, so no real complaints
hello_rodney565
March 12, 2026
"I was in a good..."
I was in a good mood when I saw the prices because they were better than most other places I checked. The parts showed up and fit just fine, so no complaints there. Shipping did kind of take the shine off a bit since it wasn’t the cheapest, but overall I still feel like I got a fair deal
JohnRosenbeck_41
February 25, 2026
"Got help super quick!!"
I needed some help and honestly... support got back to me really fast!! No hassle, no back-and-forth mess, just a quick reply and everything was sorted!!!
Janet_baldwin91
February 21, 2026
"I ordered a few small parts from Brownells..."
I ordered a few small parts from Brownells, and to be fair, the inventory info was mostly accurate. Everything I picked actually shipped, which I appreciated since I’ve had other sites take the order and then cancel items later.

One item took longer to update in tracking, and when I tried to figure out what was going on, I kind of felt ignored for a bit. It did eventually show up, so it wasn’t a huge problem, just a little frustrating. Not perfect, but still good overall. 4 stars from me.
normasmith0547
February 18, 2026
"The return process was easy enough, honestly..."
The return process was easy enough, honestly. I had to wait a bit for the refund to show up, which was kind of annoying, but it did come through in the end. Packaging it back up was fine too, nothing too complicated. Overall, not bad.
John-kimpel
January 17, 2026
"Order Was Wrong"
I’m giving 2 stars because the box did at least show up on time, but the actual order wasn’t right. I got something I never ordered, and one of the items I did order was missing. I had to email support and wait for them to fix it, which was just annoying when the whole point is to get what you paid for the first time. They replied, but it felt like one of those canned “sorry for the inconvenience” messages, which made it more frustrating. I just wanted the correct order, not a copy-and-paste apology
hello_robert372
January 09, 2026
"Felt misled by the slow tech support"
I expected better based on what they made it sound like. Tech support took forever to get back to me, and when they finally did, it wasn’t very helpful. I felt kind of misled because I thought I’d be getting quicker, more useful help.
Have a question about Brownells?
brownells

Brownells Reviews

Coupons & Promo Codes

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.